Network Engineer

Are you a highly experienced Network Engineer ready to play a pivotal role in transforming a complex enterprise environment? We're seeking a skilled professional to join a leading organisation's Technology Network Services team.

This is a fantastic opportunity to leverage your expertise in network operations, contribute to significant network transformation projects, and provide critical support in a complex enterprise environment. If you're passionate about optimising network performance, enhancing security, and mentoring others, this role is for you!

Purpose of the Role:

The Network Engineer is responsible for the support and ongoing maintenance of our client's network. You will be instrumental in the upkeep of network systems, playing a key role in network transformation projects, and supporting other team members within a complex enterprise environment.

Position Accountabilities:

• Provide Level 2/3 technical support, troubleshooting, and fault rectification for technical issues related to the network infrastructure.

• Manage the configuration and operation of various network hardware including switches, routers, firewalls, load balancers, and SD-WAN.

• Monitor, tune, and perform trend analysis of responsible systems to ensure optimal performance.

• Provide high-quality knowledge sharing within the Technical Infrastructure department, including documentation, training, and mentoring.

• Participate in the Network Services on-call roster.

• Follow agreed procedures for Infrastructure Change Management, Escalation, Incident, and Problem Management.

• Maintain regular and accurate log entries of fault, investigation, and resolution detail.

• Manage various stakeholder requirements throughout the business to ensure changes and risks are appropriately mitigated and communicated.

• Ensure incidents are escalated to the appropriate Teams, Management, and/or service providers according to established procedures.

• Take a proactive approach to solve recurring problems at the source and not rely on temporary fixes.

• Act on System security events and violations.

• Contribute to Disaster Recovery testing & documentation, and participate in Business Continuity Plan testing as required.

• Act as a network technical lead in the delivery of various projects.

• Engage in vendor management, including reviewing next-generation products.

Decision-Making Authority:

• Direct Approval: Management of assigned tickets, standard system configurations, maintenance, fixes, and/or changes, and resolution of low to moderate complex and/or low to moderate risk customer and employee issues specifically relating to Network Services.

• Recommendation to Leader for Approval: All non-standard system configurations, maintenance, fixes, and/or changes; team operating policies and processes; escalation of security, project, or operational risks; resolution of highly complex and/or sensitive customer, supplier, and employee complaints and issues; escalation of customer complaints, conflict, high severity, and time-sensitive operational risks.

Qualifications & Experience:

Essential:

• 5+ years of relevant network operations & support in a large, complex corporate environment.

• Strong hands-on problem-solving skills and knowledge with hardware and software across the following product and technologies:

  • Cisco Nexus & ACI (OSPF, BGP, MPLS, VRF, VLAN, QoS)

  • Palo Alto Firewalls

  • Palo IONs

  • Meraki SD-WAN, Wireless, Switching

  • Cloud Networking (AWS Direct Connect, Megaport)

  • Load Balancers & Delivery Controllers (F5 BIG-IP, Citrix NetScaler)

• Experience monitoring network infrastructure using enterprise tools (e.g., Solarwinds, Netflow, cloud-based performance tools).

• Experience in network security standards, best practices, and administration.

• Excellent time management, stakeholder management, and communication skills.

• Strong delivery outcomes and customer service focus.

• Exceptional Vendor & Stakeholder management.

• Industry Certifications – CCNP/CCIE, Meraki Solutions Specialist are essential.

Preferred:

• Industry recognised technical certifications (e.g., PCNSA/PCNSE, additional CCNP specializations).

• Knowledge of related technologies such as VMware networking, Windows DNS/DHCP.

• Experience using agile project management methodologies.

• Understanding of Infrastructure Architecture principles, practices, and application thereof.

Ready to make a significant impact? Apply now or email Clayton Bradfield - clayton.bradfield@randstaddigital.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.